Online Review Management Services
Give Customers a Reason to Visit You In Person
WHY REVIEWS MATTER?
Customers Look for Validation Before Making Decisions.
No matter which sector of the industry you serve, a portion of your audience will always look for outside validation before making purchasing decisions. In today’s market, reviews are essential to providing customers insight into your products and reputation. Many customers will check 2-3 review sites before making a choice. So why do reviews matter?
- Customer Validation
- Industry Reputation
- Build Brand Reliability
- Connecting With Customers
- Addressing Customer Feedback
Staying on top of your reviews online can help you generate more sales and bring new customers to your business. Our experts will help you solicit and manage digital reviews.
HOW REVIEW MANAGEMENT WORKS
Learn How Our Team Helps You Manage Your Online Reviews.
Our team will help you connect with previous customers to generate reviews on a variety of online platforms. Our review solicitation and management services cover customer contact and review response. Our system is designed to create multiple contact points to engage customers better and generate repeat review requests. This increases the overall review response rate and can help direct customers to desired review sources such as Google, Facebook, and Yelp. Learn more about our full list of review management services below.
- Review Solicitation
- Review Response
- Negative Review Monitoring
- CRM Integration and review attribution
Our reputation team at Digital Smoke will help you generate more reviews and improve your online presence.
AUTOMATIC REVIEW SOLICITATION AND INTEGRATION
Connect All of Your Systems to Generate Timely Review Requests.
Our review solicitation system can be integrated into your existing POS system, website, or customer management system to automatically request reviews for your business after a successful purchase. Our team has found that sending requests for review shortly after transactions are completed is a key way to increase positive review responses from customers. Our team can check your system’s integration requirements upon request.
Start Managing Your Digital Reviews Today
Not sure where to start? Contact our team with review management questions today. Our team can help you get your reviews in order quickly.